ORDERING FROM US

ORDERING FROM US

As an independent retailer, we pride ourselves on providing our customers with access to as many of the most popular wargames as possible. Naturally, with such a diverse industry, we cannot keep everything in stock at all times, but we do our very best to get them in stock and out to you within 7 days!

If your order has not arrived within the time noted above, please use the CONTACT US section to inform us of your problem and we will respond within 24 hours.

Please note that we aim to keep the site up to date as best we can, but suppliers often discontinue products without notice. Therefore some items listed on this site might not be available, please check the manufacturers website for more information.

If you are looking for an item not listed on the website, please feel free to drop us an email at sales@asgardwargames.co.uk, we can almost certainly order in items specially and would be happy to add that product to our main stock should demand prove high enough!


PRE ORDERS

We offer additional discount during our pre order period, which is usually either 48 hours or 1 week from announcement. Orders placed that include pre-orders will be shipped the day before official release and only if the entire order is in stock and ready to ship. This means if you order pre order and non-pre ordered items, we won't split the order! If you have any queries about your delivery, please don't hesitate to contact us and we will gladly discuss your options.

Delivery Options:

We like to keep our options flexible here at Asgard Wargames, so we offer as much choice as possible when it comes to  postage. You can choose from the following options:

2nd Class: Dispatched by Royal Mail, this service takes up to 10 working days to deliver from dispatch, and is charged at £2.80, or free if you order over £50 of goods!

1st Class: Dispatched by Royal Mail, this service take up to 5 working days to deliver from dispatch, and is charged at £4.20, or free if you order over £80!

Express: This service is for the Gamer in a hurry and is a tracked and signed for option that will be with you within 72 hours of dispatch and is charged at £7.99, or free if you spend over £150!

Courier: In certain circumstances we may upgrade free delivery options to a courier service. This will usually occur when an item weighs over 2kg. Where this is the case, full tracking and a signature will be required to take delivery.

In Store: Delivery to our Middlesbrough store is completely free, including the carrier bags!

Terms and Conditions

Check our full terms and conditions here


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